Quality of Service
Starting with your first correspondence, whether that be an email, fax, or a telephone call, our quality of service does not fade. We have always had a firm policy of answering all communications as speedy as possible. When you book just more than accommodation with us, there will be a 'Welcome Package' waiting for your clients upon check-in at their hotels. In this package they will find a personalised letter, any pre-booked tickets and useful information. To assist our overseas visitors who may have a problem or an emergency during their stay in Britain or Europe, the telephones at Travel Agenda answers 24 hours every day. During Out of office hours the caller will get one of our senior staff members, who will give every possible assistance.
Remember we are only a phone call away +44 (0)207 607 8282.
One of the main aspects of Travel Agenda is organising and operating group tours. Every year we increase the number and diversity of tours handled. Our many years of experience and knowledge, enables us to respond quickly and efficiently to any type of requirement. The groups we have operated and organised include - Series (both London Based and Round Britain & Ireland), Student, Deluxe, Small Scale, Special Interest, Incentive, Professional, Study and Theatre Groups. We contract extremely competitive hotel rates and we use only the latest model motor coaches. We supply experienced and fully qualified guides in many different languages, as well as guides who specialise in a diversity of interests such as Music, Stately Homes and Gardens, Literature, history, Antiques, etc. We take care of every detail of group arrangements - Accommodation, Meals (variety & quality), Theatres, Concerts, Entertainment venues, Admissions, Specialised visits etc. We carefully research 'special interest' itineraries to incorporate all the relevant places and information that we can.
Whatever Group you may have, we have the experience and 'know-how' to plan the perfect itinerary at the right price and to back it up with quality accommodation, transport, guides, personnel and service. This information should help you plan a complete programme for your clients with ease and confidence. If however, you have any queries or there is anything else you need to know - contact us and our staff will be pleased to help you.
Specialised 'Upmarket' FIT's is a sector that requires a great deal of expertise and the very highest standards of service. We at Travel Agenda specialise in this area of operation. We handle personalised special itineraries, using luxury accommodation and providing transfers and sightseeing by private car with a chauffeur and/or guide. Furthermore, we offer an extensive range of Hotels through London, the rest of UK and Ireland and Europe.